Free UK delivery on orders placed while our office is closed over Christmas and New Year

Our office is closed for our annual Christmas and New Year holiday and will re-open on 3 January 2020.

We will not dispatch any orders over the Christmas and New Year holiday period until we re-open on 3 January 2020. In part we close each year for Christmas because too many parcels go astray with courier depots being closed for the public holidays so heaps of parcels are sitting around in unmanned depots!

Customers in the UK can expect to receive their orders from Monday, 6 January 2020. Customers overseas can expect to receive their orders from Wednesday, 8 January 2020 depending on the country.

To thank you for your patience while we take our only break of the whole year, we are offering free UK Standard Delivery on orders placed on this website before midnight (GMT) on 1 January 2020. 

To take advantage of the UK free shipping offer please enter this code at checkout*: HNYSHIP

* Please note that this offer code cannot be used in conjunction with any other offer or discounts.

If you have any questions, please see the useful links below or drop us a line on hello@charleychau.com -  we are going to be monitoring email on a limited basis so please bear with us if there is a delay in replying to your email.

Wishing you and your dogs a very merry Christmas and a Happy New Year!

x Christine & Jenny and the Charley Chau gang

Useful Links