Christmas & New Year holiday period office hours

Office hours through the Christmas & New Year holiday period 

Our office re-opens after our short Christmas break on Monday, 30 December.

During this time, orders placed will not be dispatched until we return on 30 December.

We will be monitoring emails but please bear with us as we may take longer to respond than usual. Thank you for your patience while we give our small team a well earned break with their families.

Wishing you a very Merry Christmas and a Happy Nee Year! 

  • Mon, 23 - Fri, 27 Dec - office closed
  • Mon, 30 & Tue, 31 Dec - office open 
  • Wed, 1 Jan - office closed 
  • Thu, 2 Jan - office open and back to regular office hours 

Pre-Christmas delivery last order dates:

Our last posting dates for the UK and International delviery are set out below. Please bear in mind that the couriers are very busy at this time of year and as a result it's when delays are most likely to occur even though we do everything in our control to get your parcels out on time! 

UK Mainland - Beds & Blankets

  • 48 hr services: order by 1pm (GMT) on Thursday, 19 December (expected delivery Monday, 23 December)
  • Next day services: order by 1pm (GMT) on Friday, 20 December (expected delivery Monday, 23 December

UK Highlands & Islands - Beds & Blankets

  • 48 hr Services: order by 1pm (GMT) on Wednesday, 18 December (expected delivery Monday, 23 December)
  • Next Day Services: order by 1pm (GMT) on Thursday, 19 December (expected delivery Monday, 23 December)

International Delivery (outside the UK) - Beds & Blankets 

  • 3-10 days Extra Small Parcel / Postal Service: order by end Friday, 6 December 
  • 3-5 day Courier Services: order by end Friday, 13 December

UK All Areas - Collars & Leads

  • Order by end of Monday, 16 December  

International Delivery (outside the UK) - Collars & Leads

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